We're cinch. Our mission is simple – remove the faff from buying and owning cars, giving customers more choice, with more ease. We’re putting drivers first and we’ve ripped up the rule book to make sure that happens.
Job Role: Vehicle Handover Specialist
Location: Belle Vue
Hours: 06:00 - 18:15 rotating shift pattern
Salary: £26000
If you love cars and driving and have a sense of adventure we are looking for enthusiastic individuals to become part of a team and grow our network of Vehicle Collection and Delivery Drivers for the UK’s favourite car buying service – cinch
As a Vehicle Handover Specialist you will be based from our nearest cinch site and will be collecting and delivering vehicles from sites to customers on a daily basis. The role includes vehicle inspections and prepping vehicles for customers. Upon delivery you will showcase your customer service skills by offering a full handover and walk around the vehicle, answering any questions the customer has and assisting with car related queries.
You will be working within a team of drivers to offer an exceptional service to cinch customers. Minimum use of public transport is required and if this is required all expenses will be covered by us. The start of your day will always be reporting into the closest Hub.
You will typically be working 44 hours per week between the hours of 6am-6pm. This will be on a rolling 12 week shift pattern and include weekend working.
You will receive a full company induction via our in-house dedicated Driver Training Programme, all equipment provided along with fuel cards and company credit cards for travel expenses. We also have a dedicated team for cinch drivers to provide day to day driver support.
- Experience in automotive or driving is desirable but not required as full training will be given
- A ‘can-do’ attitude for this hands-on, physical role where no two days are the same
- Organised and proactive
- Punctual with great time management skills
- Exceptional customer service skills
- Ability to work alone or within a team
- Held a Full UK Licence for more than 2 years, with 9 or less points
We’re a customer-first business with huge ambition. Already the UK’s largest online used car retailer, we’re expanding our customer offering with an exciting roadmap of online and physical retail solutions.
For customers who want to try before they buy, cinch Stores offer a faff-free environment to test drive, buy and drive away a cinch car on the same day.
Visitors to our stores can also choose from over 7,000 cars available on our website and app - the same choice as customers browsing and buying online from home. Customers can have their car delivered to their home, or pick it up from a local collection centre or in-store.
cinch is part of the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. That means we’re part of a family including WeBuyAnyCar.com, BCA and Marshall Motor Group. We like to keep good company.
- Stakeholder pension scheme
- Fuel card and credit card for business expenses
- Online employee Wellbeing Centre, eye care and Flu Vouchers
- Access to Mental Health First Aiders
- Enhanced Maternity, Paternity and Adoption leave
- Employee Assistance Programme offering confidential counselling services
- Huge range of retail and lifestyle discounts and cashback rewards
Diversity & Inclusion
cinch wants to help all kinds of people in the UK find and buy a car. So it makes good sense to have all kinds of people working with us on the challenge. Conversations and the decisions they lead to are better for featuring different voices. Representation matters.
And doing your job while not being your authentic self is not faff-free. Being free to be the best of who you are as you soar to professional greatness is the kind of business we commit to creating, as one.