• Location(s)Location(s)
    Corby
  • Department(s)Department(s)
    Sales
  • Vacancy TypeVacancy Type:
    Permanent
  • SalarySalary:
    £27,000
  • About The Role


    • Job Title: Customer Sales Advisor 
      Salary: £27,000 + On target earnings of £49,000 with uncapped earning potential 
      Location: Hybrid - working from home and Corby office
      Working Hours: 40 including weekends 
      Job Status: Permanent

      At cinch our mission is simple - to remove the faff from buying and owning cars, giving customers more choice, with more ease not to mention a free 90-day warranty on all cars...

      Already the UK’s largest online used car retailer, we’re expanding our offering with an exciting roadmap of online and physical retail solutions - including faff-free car servicing at over 100 locations across the country. 

      We’re part of Constellation Automotive Group - a family of brands that also includes We Buy Any Car, British Car Auctions (BCA) and Marshall Motor Group. Together, cinch and Marshall operate as Constellation Retail - bringing together 100+ years of motoring know-how at 130+ stores (Marshall) with a market-leading digital experience from a much-admired brand (cinch). 

      The road ahead for you is clear. Join us and you’ll get a unique opportunity to grow your career across two leading automotive brands that are really going places. Buckle up and enjoy the ride.

      What you’ll be working on

      We are currently seeking an experienced and dedicated customer sales advisor to join our successful and growing team. You will be working a hybrid role which allows you to work from out office in Corby or comfortably from home!

      This is a customer support role, not just a sales position. Your sole focus is helping our customers navigate their car-buying journey. You will provide helpful, friendly advice and offer customers additional support around buying our additional products to protect their car. 

    • Our advisors assist our customers by providing information and answers to questions about vehicle ranges, performance & technology, as well as guiding them through our faff-free online buying process, using a customer-first approach to help customers ‘cinch’ their next car.


      What you’ll be doing
      • Understanding customer needs and matching them to the right vehicle
      • Managing inbound enquiries and proactive follow-up calls
      • Achieving and exceeding individual and team sales targets

      What we’re looking for

      • Excellent communication and customer service skills
      • Self-motivated
      • Experienced in a customer facing roles and/or online customer service
      • Organised and results driven
       

      cinch and You
      In making the most out of a career at cinch you need to be curious, creative, and collaborative. See, we are putting you in the driver’s seat, in control of your career and ready to drive your own development. There’s no bureaucracy, no hierarchy, just an environment with values that bring us together and a purpose that sets us apart. Join us as we continue to accelerate, defy expectations, and revolutionise an entire industry.

      cinch and Diversity and Inclusion
      cinch wants to help all kinds of people in the UK find and buy a car. So, it makes good sense to have all kinds of people working with us on the challenge. Conversations and the decisions they lead to are better for featuring different voices. Representation matters.

      And doing your job while not being your authentic self is not faff-free. Being free to be the best of who you are as you soar to professional greatness is the kind of business we commit to creating, as one. 

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